Delete Your Account

For the DIYDRINK mobile app (iOS / Android)

You can delete your DIYDRINK account and the data we hold that is linked to it at any time — either yourself, in a few taps inside the app, or by asking us to. This page explains how, and what happens next.

How to delete your account

Option 1 — In the app (immediate)

Open DIYDRINK, go to the Setting tab, scroll to the bottom and tap Delete account. Confirm, and you're done — the account and its data are removed immediately, with no waiting on us.

Option 2 — By email

If you can no longer sign in to the app (forgotten password, mailbox no longer accessible, and so on), send an email from the address you registered with to INFO@DIYDRINK.COM with the subject "Account deletion" and state the email address on your account.

Why from the registered address? It is how we confirm the request really comes from the account holder — otherwise anyone could delete anyone's account. Deleting in the app needs no such check, because being able to sign in already proves who you are. If you no longer have access to that mailbox, explain in your email and we will find another way to verify you.

What we delete

Data What happens
Your account (email, nickname, hashed password) Permanently deleted
Your favourites Permanently deleted
Your custom recipes Permanently deleted
Your sign-in token (JWT, stored on your phone) Becomes invalid once the account is deleted; signing out in the app clears it immediately

What is retained

Cover image files you uploaded for your custom recipes are retained on our servers indefinitely — there is no retention limit. Once your account is deleted, these files are immediately unlinked from it, so nobody can reach them through your account any more. But we have no automatic cleanup for these files, so they are not removed along with the account. If you want them deleted as well, email INFO@DIYDRINK.COM telling us which images to remove — we delete them within 30 days of your request and confirm by email.

Beyond that, we keep none of your account information. We do not hold back a copy "just in case".

How long it takes

Deleting in the app takes effect immediately. For email requests, we complete the deletion within 30 days of receiving your request — usually much sooner — and will confirm by email once it's done.

Deleting only some of your data

If you'd rather not close your whole account and just want certain things gone, you can do it in the app — no need to contact us:

Note: signing out does not delete your account or the data on our servers — the account still exists.

Contact

Shenzhen Xiongyou Technology Co., Ltd
深圳市兄友科技有限公司
Email: INFO@DIYDRINK.COM

For details on what we collect and how we use it, see our Privacy Policy.